Mar 03


With floods ravaging the East Coast of Australia there are huge barriers for pet and animal carers to access vital care.   

VetChat, Australia’s leading tele-health service for pets will be providing those in flood affected areas with access to Australian registered Veterinarians via video, message or  phone,  for the nominal fee of $5, from today until the end of March 2022 unless extended.   

Proceeds collected from the nominal $5 fee charged by VetChat will be donated to the Australian Red Cross flood appeal 

VetChat CEO Dr Claire Jenkins said, We know that due to extreme flooding many carers cannot physically get their pet to a Vet, and many local clinics have been forced to close their doors. This is a heartbreaking time for many and we are here to help 

“Our primary concern is the welfare of pets and we will be donating the nominal $5 fee to help those impacted by the floods.”  

If you can’t access your Vet and you are worried about the health of your pet, you can go to our website or give us a call –  our team of trusted Australian registered Vets, are on standby to provide advice and triage.”  

VetChat is providing:  

  • teletriage 24/7 for pet carers who cannot easily access their Vet due to the floods
  • access online via (use the coupon code floodsupport which will reduce the cost to the nominal $5 fee from the usual cost of $40)
  • access via phone, call 1300 188 576

“Pet carers can describe or show their pet’s issue, and learn what needs to be done. Whether it’s managed fully at home, until their Vet opens; or right away local referral is needed. 

Our hearts go out to the people and animals of New South Wales and Queensland during this traumatic time. We’re here to provide our expert support 24/7”.  Dr Jenkins said.   


About The Author

Claire is a QLD graduate with 19 years experience as a neighbourhood Veterinarian in Australia and the UK. Animal lover and the founder of VetChat, born from a passion to help pet carers everywhere access trusted advice earlier, for healthier, happier pets. Grateful to be carer to her beautiful Red-dog.